WELCOME TO IDST

HOME & BUSINESS IT SOLUTIONS

IT SOLUTIONS & SERVICES WE CAN ASSIST WITH

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Support Services

Onsite Microsoft and Linux support services including Call outs for PC, Laptop repairs, hardware and software support & installations,  upgrades … read more…

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Sales

 

We provide a large range of pre-built desktop brand names such DELL, Asus, Lenovo, Proline and Hewlett Packard (HP) through our suppliers…read more…

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Websites & Hosting

IDST now offers Website, development and hosting.

Simple or E-commerce Websites for your startup or existing business…read more…

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Cyber Security

Cyber Security and disaster recovery go hand in hand.
These are a just a few of the threats we face everyday… read more…

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Startup Solutions

Hardware & software IT solutions to get you going and also the means to get your business off the ground… read more…

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Open Source Solutions

IDST can provide Open Source IT solutions to assist in keeping your costs lower. Before investing in… read more…

IT solutions for home & business users
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IDST MISSION STATEMENT

To provide a fast, friendly cost effective service and IT solution.

  • Operating Since 2012
  • Professional & Cost-effective IT solutions
  • Assist anyone from home-based users to small and medium sized businesses or startups
  •   Dedicated to giving you the best hardware and PC support 365, 24/7

We know that IT can be confusing and challenging at the best of times.

Contact us to discuss your needs.

CONTACT US NOW
Professional & Cost-effective IT solutions
Services and IT Solutions FAQ

What about Covid?

  • We take every possible precaution prior to and whilst providing onsite services.
  • N95 masks are used and we sanitise frequently before and whilst on site.
  • Before coming on site we would determine the nature of the call out and try to resolve the issue remotely or asap. Should we determine that it would be faster to resolve at our office we will inform you as soon as we make that determination.
  • IDST Critical IT Services is registered as an essential services provider

How much do you charge?

We have separate rates for different services. First consultation is R350 per hour depending on travel. After that a standard rate of R300 per hour is applicable.
Remote support is logged at R250 per hour.
All other services need to be quoted for depending on exact nature of the client’s needs.

Do you charge VAT?

We do not charge VAT.

Can you assist with internet issues?

Yes, we can assist. Sometimes the issue will be with your service provider and we would be able to communicate to them where we feel the problem is and what needs to be done to correct it.

Can you help me with my email?

Yes we can assist with email issues.
We support Microsoft Outlook and later versions along with Mozilla Thunderbird

Do you sell new computers?

Yes we provide new factory built computers, such as DELL, Lenovo, HP, Proline and Asus. We also do custom builds if required.
We generally advise to go with a named brand as extended warranties of up to 3 years are available.

TRUST US FOR YOUR HARDWARE SUPPORT REQUIREMENTS & IT SOLUTIONS

Tell us about your story and your project.

START YOUR SOLUTION HERE

LATEST TECH, HARDWARE & IT SOLUTIONS

Browse the latest hardware offerings that could give your current system the needed edge or expend you into new operations.

March 2, 2022

Intel 12th Gen Desktop Processors The Intel processor redefines x86 architecture performance. Introducing our new performance hybrid architecture, combining Performance-cores with Efficient-cores to elevate gaming, productivity, and creation. These breakthrough processors intelligently optimize workloads and pave the way for future leaps in processor design. Enjoy the full range of the latest platform innovations like industry […]

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March 2, 2022

Adata XPG RAM The GAMMIX D45 / SPECTRIX D45G looks and is robust with a solid, armor-like aluminum exterior with rugged ridges and sturdy performance. Using only the highest quality IC chips and PCBs, the GAMMIX D45 / SPECTRIX D45G is made to deliver optimal stability and overclocking performance. The GAMMIX D45 / SPECTRIX D45G […]

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February 28, 2022

NVidia professional GPUs. From breathtaking architectural and industrial design to advanced special effects and complex scientific visualization, NVIDIA® RTX™ is the world’s preeminent professional visual computing platform. Trusted by millions of creative and technical users to accelerate their workflows, NVIDIA RTX and NVIDIA Quadro® professional graphics and video card solutions transform the disruptive challenges of […]

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